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FAQ Administration, Finance & Quality Unit
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1.    Where can I get the latest financial information?

The latest financial information can be derived from Bursar’s Department official website at http://bendahari.upsi.edu.my/.

                                              

2.    How can I make any suggestion/complain on Bursar’s Department services?

Suggestion/Complain on Bursar’s Department services can be made through Bursar’s Department official website by clicking on Suggestion/Complaint section or through Borang Maklumbalas Pelanggan Jabatan Bendahari (UPSI/BEN/AD/b-07).

 

3.    How can I get the Procedure/Work Order/Guideline of MS ISO 9001:2008 Financial Processes?

Procedure/Work Order/Guideline of MS ISO 9001:2008 Financial Processes can be derived by logging in MS ISO 9001:2008 section at Bursar’s Department website.

 

4.    What is the time of Bursar’s Department Customer Service Counter is operated?

Customer Service Counter of Bursar’s Department is operated as following schedule:

Payment/Collection Counter

Enquiry Counter

Monday– Thursday

 

8.30 am – 4.00 pm

 

Monday– Thursday

 

8.00 am – 5.00 pm

 

Friday

 

8.30 am – 12.30 pm

2.45 pm – 4.00 pm

Friday

 

8.00 am – 12.30pm

2.45 pm – 5.00 pm

 

5.    Where is the location of Bursar’s Department?

Bursar’s Department is located at Chancellery Building. This department is divided into three offices as follows:

Location

Unit

Bursar’s Office 1,

Groud Floor, Bursar’s Department, Chancellery Building

 

Payment Unit,

Trust Accounts & Loan Unit,

Administration, Finance & Quality Unit

Bursar’s Office 2,

First Floor, Bursar’s Department, Chancellery Building

Accounts, MIS & Budget Unit,

Payroll, Study Leave & Ticketing Unit

Assets, Stores and Development Unit,

Bursar’s Office 3,

Ground Floor (besides BIMB’s  ATM), Bursar’s Department, Chancellery Building

Procurement and Contract Management Unit,

Students and Residential Colleges Financial Unit

 

 

 

 

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