In order to achieve Bursar’s Department vision and mission, our department is fully committed in achieving the following objectives in servicing the customers which consist of:-
GOVERNMENT
Administering and managing the financial and assets of university efficiently and reporting the financial progress to the authorities as stated in the Government Act and Financial regulation:-
The budget application (ABM and ABP) will be sent to the Ministry of Higher Education before/on 31 March every two years.The Annual Financial Report will be sent to the Ministry of Higher Education before/on 31 March every year.
The Annual Financial Report will be sent to the National Audit Department of Malaysia before/on 30 April every year.
Ensuring the expenditure is accountably spent.
STUDENTS
Administering and managing students’ financial:
Students’ financial data is prepared within 7 days from the requested date by the sponsors.
Students’ scholarship/loan/allowance/ tithe payments are processed within 7 days after the completed forms received.
Official complaint from students will be acknowledged and further responses will be given within 14 days from the date of complaint received.
Any enquiries from students will be responded immediately.
SUPPLIERS
Administering and managing Suppliers’ financial:
The verification of the suppliers’ registration through the UIMS-FIS being made within 3 days from the date of the completed document received.
All suppliers are given fair opportunities in the tender/quotation selection.
The contract document is prepared within 2 months after offer is accepted.
Suppliers’ claims payment will be processed within 14 days from the date of the completed bill and document received.
Official complaint from suppliers will be acknowledged and further responses will be given within 14 days from the date of complaint received.
Any enquiries from the suppliers will be responded immediately.
STAFF AND DEPARTMENTS
Administering and managing Staff/Departments financial:
Budgets will be distributed to all departments before/by 31 December every year.
Purchase Order will be prepared within 7 days after completed document received.
Minor quotation will be processed within 1 month after completed application received.
Official quotation will be processed within 3 months after completed application received.
Tenders will be processed within 4 months after completed application received.
Staff salary will be paid according to the date issued by Accountant General’s Department.
Salary for temporary staff will be paid at least by 10th of following month.
Payment of salary for research assistant will be paid within 7 days from the date of completed document received.
Advance/ loan payments will be completed within 7 days from the date of the bills and completed document received.
Staff claim payments will be completed within 14 days from the date of the bills and completed documents received.
Payment of study leave allowances will be paid not later than 25th of March, June, September dan December.
EC Form and Detailed Income Statement for every staff will be prepared not later than 31 January every following year.
Flight tickets application will be completed at least 3 days before the departure date.
Invoices will be prepared within 5 days from the date of completed data/application received.
Car/Computer loan application will be completed within 1 month after completed application received.
Registration of Trust Accounts will be completed within 7 days from the date of completed document received.
Closing of Trust/Research Accounts will be completed within 5 days after completed document/application/instruction received.
Verification of Goods Received Note (GRN) and printing process of inventory/asset barcode sticker will be completed within 2 working days from the date of completed application received.
Disposal of asset/inventory/stock will be completed within 2 months from the date of Vice Chancellor approval.
Official complaints from staff will be responded within 14 days from the date of complaint received.
Enquiries from staff will be immediately responded.
Piagam Pelanggan
